Welcome to Banksfield Nursing Home

Banksfield Nursing Home part of a group that runs successful Nursing and Residential Care Homes. The Home is registered and inspected by Care Quality Commission (CQC) to provide excellent care as follows:

• People living with Dementia – over 65 years of age (DE(E))
• Diagnostic and screening procedures
• Treatment of disease, disorder or injury

The maximum number of Service Users allowed at any one time is 42.

Banksfield Nursing Home aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied.

Management Team

I’m Rohan the Manager of Banksfield Nursing Home, with over 14 years of experience in Health and Social Care, spanning clinical practice, leadership, and service development. This role marks another meaningful step in my journey to deliver person-centred care and high standards of governance in the sector.

My professional path began in 2008 as a Registered Nurse at one of the world’s leading neuro research hospitals, following the completion of my Honours Degree in Nursing. That foundational experience sparked a deep commitment to clinical excellence and professional development.

A Postgraduate Degree in International Health Management at St. Patrick’s College, London helped broaden my perspective, allowing me to combine frontline care with a strong understanding of operational leadership. From there, I transitioned into increasingly senior roles within both the NHS and the private sector including Clinical Lead, Deputy Manager, and Home Manager.

At the heart of my leadership philosophy is a belief in compassionate, safe, and responsive care. I take pride in supporting staff development, improving service outcomes, and building trust with residents, families, and external stakeholders alike.

What excites me most about this new role is the opportunity to contribute to the We Care Group’s vision for excellence delivering care that is not only clinically robust but deeply person-centred. The Group’s emphasis on staff development, innovation, and service improvement aligns perfectly with my own leadership style and aspirations.

Having led services through both challenges and transformation, I look forward to building on the existing strengths at Banksfield creating a safe, supportive environment where both residents and staff can thrive. My commitment is to uphold the highest standards of governance, care quality, and team engagement, with transparency and compassion at the core of everything we do.

The deputy is responsible for the Dementia unit and takes charge in the absence of the Manager. Nurses, Senior Carers and Carers tend to the care of residents.

Care Team

Banksfield has 43 members of staff: 28 of whom are directly involved with providing care for our residents. Between them, they have over 100 years of care experience. Of the 28 Care Staff, nearly 40% hold an NVQ level 2 or above in Health and Social Care.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary need.

Banksfield invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Meaningful Days, Every Day

At We Care Group, we believe great care is about more than meeting physical needs – it’s about helping every resident enjoy a life filled with purpose, connection and happiness. That’s why we use the Oomph! Wellbeing & Activities Platform to support our daily activities programme.

Every resident is unique, and their activities should be too. Oomph! helps our team create personalised experiences based on each person’s interests, hobbies and abilities. From music, arts and crafts and baking to gentle exercise, gardening and reminiscence sessions, our varied programme encourages residents to stay active, engaged and connected.

Taking part in meaningful activities supports both physical and emotional wellbeing. It helps maintain mobility and confidence, encourages friendships, reduces feelings of loneliness and provides valuable mental stimulation. Most importantly, it enables residents to continue enjoying the things that bring them joy.

For families, this means the reassurance of knowing their loved one is living each day with purpose. By spending less time planning and more time with residents, our wellbeing team can focus on creating moments that matter, helping every person feel valued, included and truly at home.

What happens if I can no longer afford private care?

If your circumstances change and you become eligible for local authority funding, we will work closely with you, your family, and the funding authority to ensure your continued care. While some public funding may not cover the full cost of your current room and services, we will explore all possible solutions; such as third-party top-ups or room changes where appropriate. Most importantly, we do not serve notice to residents purely because of a transition from private payment to local authority funding. We are committed to providing a long-term home and supporting you every step of the way.