“If it’s not good enough for my mother, it’s not good enough for anyone.” Bernie Suresparan, Chief Executive Officer, We Care Group

We Care Group and Arquella: Partnering to Enhance Lives Through Innovation and Compassionate Care

Davey Taverner - 7 June 2024

We Care Group, a leading UK provider of elderly care, is thrilled to announce a ground-breaking partnership with Arquella, a premier healthcare technology solutions organisation. This collaboration is set to elevate the standard of care for residents, enhancing both caregiver and resident experiences through the implementation of advanced technology.

A Remarkable 17-Year Journey

Established in 2007, We Care Group began with a single care home and has since grown into a top-20 UK care home provider, now managing over 30 services in the north of England. This remarkable journey is a testament to the organisation’s unwavering commitment to delivering exceptional care. Throughout the past 17 years, We Care Group has been dedicated to creating environments where elderly residents can feel safe, supported, and empowered, ensuring person-centred wellbeing, comfort, and a sense of purpose, so that they can lead fulfilling lives.

About Arquella

Arquella is a UK-based healthcare technology company dedicated to transforming the healthcare industry. Specialising in designing, developing, and installing innovative care technology, Arquella’s mission is to revolutionise the delivery of care with a focus on enhancing the dignity and quality of life for those in need of support. Renowned for their cutting-edge solutions, reliability, and exceptional customer service, Arquella has become a trusted partner for health and social care providers across the UK.

Enhancing Care Through Innovation

The partnership with Arquella is poised to significantly improve caregiver and resident experiences at We Care Group. By integrating Arquella’s state-of-the-art technology, We Care Group can streamline administrative and operational processes, allowing caregiver colleagues to focus more on delivering high-quality, compassionate care. Arquella’s systems include advanced nurse call solutions, electronic care planning, and real-time monitoring, ensuring that caregivers receive timely alerts and updates to respond promptly to residents’ needs.

A Shared Vision for Excellence

Bernie Suresparan, Chief Executive Officer of We Care Group, expressed his enthusiasm for the partnership, stating:

“We are delighted to collaborate with Arquella, an organisation that not only shares our vision for enhancing care through innovation but also demonstrates a deep commitment to continuous learning and professional growth. Arquella’s technology is cutting-edge and integrates seamlessly with our existing digital care home management system, CareVision. This integration is crucial for us as it ensures a smooth transition and efficient use of these tools without disrupting our caregiver colleagues’ workflow.”

Bernie continued: “Arquella’s high-quality technology solutions empower us to offer an even higher standard of care to our residents, enhancing their quality of life and ensuring their safety and wellbeing. Their willingness to adapt and collaborate with us has been exceptional, and we are excited about the future of this partnership.”

Streamlining Operations for Better Care

With Arquella’s technology, We Care Group aims to optimise several key operational aspects within its services. This includes reducing the time spent on manual paperwork and administrative tasks, thus freeing up caregiver colleagues to focus more on resident care. The integration of advanced systems ensures that caregiver colleagues can respond more efficiently to residents’ needs, providing timely and personalised care.

Empowering Caregivers and Enhancing Resident Experience

The collaboration between We Care Group and Arquella is designed to empower caregiver colleagues with the tools they need to excel in their roles. By leveraging cutting-edge technology, they can deliver more personalised and responsive care, ultimately enhancing the overall resident experience. The advanced systems from Arquella provides real-time data and alerts, enabling caregiver colleagues to make informed decisions and respond quickly to any issues that arise.

Driving Forward with a Shared Mission

The partnership between We Care Group and Arquella is grounded in a shared mission to improve the lives of elderly residents through innovation and excellence in care. This collaboration represents a significant investment in the future of elderly care, ensuring that residents receive the highest standard of care possible.

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