Welcome to Banksfield Nursing Home
Providing accommodation for up to 42 individuals who require Nursing, Residential or Dementia care.
About Banksfield Nursing Home
Banksfield Nursing Home offers Residential and Dementia care for the elderly. We aim to provide for every Resident a safe place to live that promotes:
These are our core values and combined with our excellent facilities we ensure a comprehensive care service is delivered in a non-institutionalised setting.
Here at Banksfield, we are all fully trained in dementia.
Over the years the manager and deputy have come across various types of dementia such as dementia with Lewy bodies, frontotemporal dementia Alzheimer’s, Parkinson and many more.
We accept people with challenging behaviour and will work with family, friends and the individual to try to reduce this and provide a calming atmosphere to live in.
Types of Care
Nursing care is offered to residents who need 24-hour around the clock care. This will be set out in a residents’ individual care plan and includes the monitoring and assessment of potential clinical problems such as: pressure area management; nutritional balance; fluid balance; administration and management of drugs and pain management.
Residential care is long-term care provided to adults who are staying in a residential setting rather than in their own home. Our homes provide accommodation, meals, daily activities and personal care such as washing and eating. Each of our residential care homes is unique, designed to make the most of the home environment and its surroundings and with a focus on making sure that residents lead a happy, fulfilling and healthy life whilst in our care, in a home they feel safe and secure in. We want our homes to be their homes.
Palliative care is provided predominantly in our nursing homes and is focused on managing pain and making your loved one as comfortable as possible, ensuring they receive the care they want, where and how they want it, in their final moments.
Our caring and empathetic teams provide highly sensitive and compassionate end-of-life care within our nursing homes, working with your loved one and their family, as well as their GP and other health professionals, to plan their care.
We Care Group provides dementia care in both a residential and nursing setting. Each of our homes that support people living with dementia is uniquely designed to make residents feel comfortable in their homes. Corridors are filled with photos and murals to evoke fond memories from the past as well as memorabilia to encourage stimulation. Colours are used throughout the home to create positive associations and trigger the right response to a situation and the food and menus are designed to cater specifically for residents with dementia. Several of our homes even have a dementia garden creating a sensory experience in a beautiful setting.
Specialist teams are on hand day and night to provide emotional and practical support to our residents, making sure they feel completely at home in their environment. Each resident’s personalised care plan is designed to support them in living with dementia in a positive way and in addition to any medical requirements, covers everything from mealtimes, hobbies and habits to activities that will stimulate their senses and engage them in a way that is fulfilling whilst at all times respecting a resident’s privacy and independence.
Bariatric care is provided in both a residential and nursing setting depending on a resident’s needs. Our teams are trained to support bariatric residents with their mobility, provide the right type of care to meet individual needs (including for example, keeping wounds clean), as well as supporting bariatric residents with their daily tasks. Our chef teams make sure dietary requirements and plans are followed whilst also being considerate to any preferences our bariatric residents may have.
- Wi-fi available
- En-suite rooms
- Step-free access
- Activity classes
- Day trips
- Exercise classes
- Flexible mealtimes
- Night bite menu
- Relatives meal with residents
- Special dietary requirements
- Interactive Table
- TV lounge
- Wheelchair access
- Walk-in shower
- Single Rooms
- Rooms with ensuite WC
Activities & Services
Does the Home offer Activities for residents?
A programme of events & activities is organised monthly and includes
- Visits from entertainers & musicians
- Keep fit sessions
- Art & craft activities
- Choir practice
- Weekly bingo afternoon
Are residents encouraged to participate in activities?
Yes. Residents are encouraged to participate in activities & interact with other residents, but resident’s preferences are always respected.
What other services are offered?
A hairdresser visits every week, a chiropodist every 6 weeks and communions are held once a month. Also we have a short interdenominational church service each month. Eye tests can be conducted in the home and visits to the dentist can be arranged.
I would like to make a complaint. How can I do this?
There are a number of ways to make a complaint. You can make a complaint to the manager of the home, the registered manager will follow this through accordingly.
Alternatively, you can contact the Operations Director Tracy Johnson at: Tracy@wecaregroup.co.uk or use our contact form to report your complaint.
All complaints will be dealt with confidentially.
Please refer to our Management of Complaints for further information.
Food & Diet
Are personal likes & dislikes taken into consideration in menu planning?
Yes, we take residents’ preferences into consideration when planning menus and choices are available at all mealtimes.
We encourage residents to give us feedback on the food at the regular Residents’ meetings.
Does a Dietitian get involved with residents who need special diets?
Yes, we assess changes in residents eating habits and when there is cause for concern the local SALT department (a team of dietary professionals) visit the residents concerned and advise what is required.
Are snacks available?
Yes. Snacks and drinks are available throughout the day and evening.
Are all your homes registered?
Yes. All homes are fully registered with the Care Quality Commission and the local authority.
Our latest CQC inspection report can be seen on the CQC website: www.cqc.org.uk or you can request a copy from us.
Sister of Resident
Our rascally father spent the last six weeks of his life in the wonderful care of the Banksfield staff.
From the outset, it was his home and my brother and I felt that it was ours too.
The staff work very much as a team and nothing was ever a problem.
Latterly, he displayed some challenging behaviour and this was dealt with compassion.
There was dignity throughout his stay. I would like to think that if I was ever placed in the situation where I required nursing care that Banksfield is still here.We would like to say a very big thank you to all of the staff – you are truly wonderful.
Daughter of Resident
The management and staff made us feel welcome at every visit and nothing was too much trouble. I would recommend this care home to anybody requiring nursing care, it is well led with excellent staff.
Niece of Resident
Great-Niece of Resident
My sister and I agreed to her being discharged to Banksfield and we’re very happy with the decision. There is still work to be done at Banksfield and we have seen CQC inspectors on several occasions, but the attitude of all the staff and the senior management team towards providing the best possible care have impressed us and they are working hard to fix the remaining issues. The care mum has received has been excellent, far better than the current CQC rating would suggest.
Son of Resident
Banksfield Nursing Home is part of a group that runs successful Care Homes & Nursing Homes. The Home is registered and inspected by Care Quality Commission to provide Residential and Dementia care for both males and females as follows:
- Dementia – over 60 years of age (DE(E)) – 42 places
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
The maximum number of Service Users allowed at any one time is 42
Banksfield Nursing Home aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.
Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.
All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.
Banksfield Nursing Home is a purpose built Home mainly comprising of two storeys with single story extensions. Built in 1985 it is situated in a quiet residential area 1.5 miles north west of Preston town centre. The immediate environment comprises traditional semi detached dwellings. Banksfield is 5 minutes walk from a busy shopping area and is locate on the main bus route from Preston. There is also good access from M6 and M55.
The Home provides quality accommodation and offers spacious lounges and dining rooms. Internally, the 20 bedded ground floor provides Nursing care for over 65 years and the first floor known as the Cadley Suite is registered to accept a maximum of 22 service users. This floor is suited to Residents with dementia related illnesses, who may present challenging behaviour and may need EMI Nursing care. The Home can provide care for persons under the age of 65 who have an age related illness, subject to assessment. The Home also provides day care for service users.
Registered Nurses are on duty 24 hours a day to ensure continuing high quality care, and they are assisted by trained Care Assistants to ensure that individual care and attention is provided to maintain the dignity, self respect and esteem, of all Residents.
Residents are invited to personalise their bedrooms by bringing their own ornaments, pictures and any other objects of personal significance into the home. Furniture can be brought in by prior arrangement.
There are T.V points in all rooms and each bedside table has a lockable drawer for personal effects. Residents wishing to have their own telephone will need to make their own arrangements.
Additional charges will be payable for hairdressing and other ancillary medical services. The cost of personal requirements such as newspapers and clothing will need to be paid for by the Resident or their relative.
The accommodation at Banksfield Nursing Home comprises 42 beds. All rooms are fully furnished with an en-suite facility or include a wash hand basin. Each room is equipped with a nurse call system and a smoke detector. All baths and showers are assisted and where necessary hoists are used to assist Residents. Specialist equipment, which includes hoists, grab rails and aids, have all been provided to maximise the independence of our service users. Doorways that require wheelchair access all have the required opening width.
Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.
We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.
Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.
And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied.
Banksfield has 43 members of staff: 28 of whom are directly involved with providing care for our residents. Between them, they have over 100 years of care experience. Of the 28 Care Staff, nearly 40% hold an NVQ level 2 or above in Health and Social Care.
Ria Lilley is Banksfield Home Manager and oversees the day to day running of the Home. The deputy is responsible for the Dementia unit and takes charge in the absence of the Manager. Senior Carers and Carers tend to the care of residents.
The Admin and Head Office team are responsible for dealing with fees and clients personal allowance, suppliers’ invoices and payroll.
Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary need.
Banksfield invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.
Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.
Self-Funded Nursing Care from £800 – £1200 (excluding FNC for nursing residents)
(These prices are only a guideline, please contact Banksfield Nursing Home to find out the exact price for your requirements.)
For information about local authority financial support available, please check the care cost calculator
Here at Banksfield, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents. Each Home is a NAPA (National Activities Provider Association) member, which means each month, we receive a variety of activities and ideas; our activities coordinators can also get trained and develop their skills as well-being coordinators.
As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)
Besides the wide range of sensory stimulation and activities, each Home has a 40 inches interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise.
In Banksfield, we believe in helping enrich the lives of people with dementia to ensure they are happy and fulfilled.
What are the interactive tables?
We Care Group believe in the importance of technology for the betterment of life, and that is why we invested in the Interactive Tables in the past year. The interactive table is a 40 inches, scratch resistance, durable pad with an integrated Android operating system. It has up to 10 touchpoints, which means two residents and one carer simultaneously can use it.
Research on the neuropathology of dementia and the science of play establishes that people in the later stages of dementia can still experience three primary outcomes of the game:
All three outcomes can be achieved through residents interaction with the table and the carer guidance.
As the interactive digital tables have an android operating system, our activities coordinators and home managers can download multiple applications. From brain training, memory to puzzle apps.
The table can be utilised in several different ways as follows:
- Dementia and Brain training apps and games
- Collaborative games (multi-user)
- Listening to music
- Keep fit lessons, sing along & quizzes
- Watching films and documentaries
- Viewing the internet
- Skype calling
- Staff training
- Memory learning
- Cognitive improvement
- Aid sensory impairment
- Working as a group
- Encourage general rehabilitation
- Adding a video camera to talk remotely to residents family and friends
This technology adds to our well-being, and the activities mix helps us keep our Residents sharp, happy and entertained.
Contact Banksfield Nursing Home
Please complete the contact information below and let us know your needs. Upon receipt of your information one of our team members will reach out.
Phone Number01772 733 001
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