Welcome to Berwick House Care Home

About Berwick House Care Home

At Berwick House Care Home, you can be assured of excellent standards of care and high-quality facilities in a beautiful tranquil setting.

This 24 bedded home is situated in Blackpool in the heart of the city. Berwick House offers Residential and Dementia care for the elderly. We aim to provide for every Resident a safe place to live that promotes:

• Hospitality
• Dignity
• Comfort
• Care

These are our core values and combined with our excellent facilities we ensure a comprehensive care service is delivered in a non-institutionalised setting.

Here at Berwick House, we are all fully trained in dementia care.

Over the years, the manager and deputy have come across various types of dementia such as dementia with Lewy bodies, frontotemporal dementia Alzheimer’s, Parkinson and many more.

The Home also has a dedicated activities coordinator who has developed a programme, offering a wide range of entertainment and activities to suit all tastes. The activities help calm, socialise and improve our Residents’ wellbeing.

Berwick House Care Home is part of the We Care Group that operates other successful Nursing and Residential Care Homes. The Home is registered and inspected by Care Quality Commission (CQC) to provide excellent care as follows:

• People living with Dementia – over 60 years of age
• Old age, not falling within any other category (OP)
• Physical Disability

The maximum number of Service Users allowed at any one time is 24.

Berwick House Care Home aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.

The home is set on two floors and provides accommodation of 22 single rooms and 1 double room. All Residents have access to two separate large lounges, a dining room and the conservatory which is situated on the ground floor. All areas are fitted with domestic furniture and lighting throughout. 20 bedrooms have en-suite facilities and there are ample toilets and bathing facilities provided within close proximity to all residents. For those Residents who need help with bathing, we have bathrooms that are easily accessible for staff and Service Users.

Specialist equipment, which includes hoists, grab rails and aids have all been provided to maximise the independence of our service users. Doorways that require wheelchair access all have the required opening width.

We pay particular attention to detail in order to make the home a safe environment for our Residents, including those who may wish to walk with a purpose. We have installed a touch-tone keypad on the main exit out of the building in order to ensure the safety and protection of all our Residents. In addition, we have installed CCTV in communal areas and access points.

There is also a hairdressing studio on the ground floor which is available to all those living at the Home.

We also encourage our Residents to personalise their rooms whether this is by bringing in personal items, photos, soft furnishings or by choosing the colour of their bedroom door and/or walls.

Our reminiscence area includes old tv, sewing machines, memory box and telephone. Reminiscence books and games which work really well and rabbits in the garden that the residents love.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied.

Management Team

Tom Lovell has worked in health and social care for over 14 years.

He has been managing care homes for the last 7 years in residential/nursing homes, commissioning new build care homes and he enjoys the challenge of improving quality of care for people living with dementia.

Tom loves his job as every day is different. He loves to see the joy on residents faces when they join in new activities and experiences in the home. He enjoys seeing the team he leads to rise up through the roles to reach their full potential. He believes that if he looks after his team, the team will look after the residents.

Care Team

Berwick House has 27 members of staff: 21 of whom are directly involved with providing care for our residents. Between them, they have several years of care experience. Of the 21 Care Staff, all hold an NVQ Level 2  or above in Health and Social Care.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work preparing and providing meals to our residents to meet each individual’s dietary needs.

Berwick invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Here at Berwick House Rest Home, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents. Each Home is a NAPA (National Activities Provider Association) member, which means each month, we receive a variety of activities and ideas; our activities coordinators can also get trained and develop their skills as well-being coordinators.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40 inch interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise. 

At Berwick House we believe in helping enrich the lives of people with dementia to ensure they are happy and fulfilled.