Welcome to Knowles Court Care Home

About Knowles Court Care Home

The Home provides Nursing and Residential care to older people and people living with dementia.  Knowles Court completes a comprehensive pre-admission assessment to ensure staff are able to meet an individual’s needs alongside a detailed, person-centred care plan. The home prides itself on delivering the kindest of care to all of our residents, offering choice, independence and dignity, ensuring consistent good quality care to meet the changing needs of our Residents.

The home is accessible to wheelchair users and specialist equipment is provided to support the needs of residents, such as Hoists, stand aids and specialist baths.

Chefs at Knowles Court pride themselves in knowing the tastes of their Residents and preparing a choice of home-cooked, fresh, nutritional meals to cater for any dietary and cultural needs. If Residents wish to dine with their relatives this can be arranged our Residents also have protected mealtimes. There are no restrictions on visiting times and pets are welcome to visit the home.

Knowles Court Care Home is part of a group that runs successful Nursing and Residential Care Homes. The Home is registered and inspected by Care Quality Commission (CQC) to provide care as follows:

• Caring for adults over 65 years
• Caring for adults under 65 years
• People living with dementia
• People who require nursing or personal care

The maximum number of Residents allowed at any one time is 146.

Knowles Court aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical / therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.

All bedrooms are bright and airy, and residents are encouraged to personalise their bedroom as much as possible so that it feels like a ‘home from home.’

We provide a nurse call bell and TV point in all bedrooms.  Residents can also purchase individual telephone services/Sky TV packages for their bedrooms if they wish to do so. The home is accessible for wheelchair users, and handrails are available in all communal areas. We have a range of specialist equipment to meet the needs of our residents.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied

Management Team

David Anyakwo has recently become the Home Manager of Knowles Court. David has a wealth of experience working in the care sector, and oversees the day to day running of the Home. The Deputy Manager supports the Manager role and takes charge in her absence. Nurses, Senior Carers and Carers tend to the care of residents.

Care Team

All our Senior Carers hold or are working toward an NVQ Level 3 in Health and Social Care and of our care staff more than 50% hold an NVQ Level 2 with others who are working toward this qualification.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients’ personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary needs.

Knowles Court Care Home invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Here at Knowles Court Care Home, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40 inch interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise.

At Knowles Court Care Home, we believe in helping to enrich the lives of people with dementia to ensure they are happy and fulfilled.