Welcome to Knowles Court Care Home

About Knowles Court Care Home

At Knowles Court, we provide compassionate Nursing and Residential care for older people, including those living with dementia. We have five specialised facilities, each tailored to meet different levels of support: Residential, Residential Dementia, Nursing, Nursing Dementia, and All-Male Complex Care. This allows us to deliver focused, person-centred care in an environment best suited to each resident’s needs.

We carry out thorough pre-admission assessments to ensure we can fully meet each person’s individual needs and place them in the unit best suited to their care requirements. From this, we develop a detailed, person-centred care plan that is regularly reviewed to ensure every resident continues to receive the right support as their needs evolve. Our dedicated team is proud to deliver care that promotes choice, independence and dignity every day.

Mealtimes are a valued part of daily life at Knowles Court. We work with Appetito to provide a variety of nutritious, balanced meals that cater to different tastes, cultural preferences and dietary needs. We also provide texture-modified meals for residents with dysphagia, ensuring everyone can enjoy their food safely and comfortably. Breakfast is freshly cooked in the home each morning, offering a range of hot and cold options.

We love to bring energy, joy and laughter into everyday life at Knowles Court. Our calendar is packed with engaging activities to keep our residents active, stimulated and happy. From group activities and themed days to entertainment and outings, we aim to create a vibrant atmosphere where every day feels special. Recently we have welcomed exotic animals and birds into the home, as well as hosting some cheese and wine evenings! Our creative team of activity co-ordinators are always open to taking suggestions and love encouraging our residents to try new and exciting experiences.

Family is the heart of our home. We therefore have a completely open visiting policy, allowing friends and relatives to visit whenever suits them – pets are welcome too!

Knowles Court is part of We Care Group, a family-run organisation committed to providing compassionate, person-centred nursing and residential care. Our three core values – Family, Honesty and Respect – guide everything we do. They shape how we care for our residents, support our staff, and work closely with families to create a warm, welcoming environment where everyone feels valued and respected.

The home is registered and inspected by the Care Quality Commission (CQC), and our most recent inspection in April 2025 awarded us a Good rating.

Knowles Court is made up of five specialised units, allowing us to provide care for up to 146 residents. We have a wide range of specialist equipment (including hoists, stand aids and baths) to support a range of complex care requirements. Our dedicated staff are on hand around the clock, ensuring support is always available – whether it’s for personal care, a friendly chat, or a comforting cup of tea.

We place a strong emphasis on training, ensuring all staff complete mandatory courses such as safeguarding, infection control, and medication management. Beyond this, our team also receives additional specialist training tailored to the needs of our residents, including dementia care, moving and handling, and end-of-life care. Regular refresher courses and continuous professional development help our staff stay up to date with best practices, giving families confidence that their loved ones are in skilled, knowledgeable hands.

All bedrooms are bright and airy, and residents are encouraged to personalise their bedroom as much as possible so that it feels like a ‘home from home.’

We provide a nurse call bell and TV point in all bedrooms.  Residents can also purchase individual telephone services/Sky TV packages for their bedrooms if they wish to do so. The home is accessible for wheelchair users, and handrails are available in all communal areas. We have a range of specialist equipment to meet the needs of our residents.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied

Management Team

The Manager of Knowles Court has a wealth of experience working in the care sector, and oversees the day to day running of the Home. The Deputy Manager supports the Manager role and takes charge in their absence. Nurses, Senior Carers and Carers tend to the care of residents.

Care Team

All our Senior Carers hold or are working toward an NVQ Level 3 in Health and Social Care and of our care staff more than 50% hold an NVQ Level 2 with others who are working toward this qualification.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients’ personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary needs.

Knowles Court Care Home invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Here at Knowles Court Care Home, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40 inch interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise.

At Knowles Court Care Home, we believe in helping to enrich the lives of people with dementia to ensure they are happy and fulfilled.