We Care Group Partners with Doctify to Enhance Transparency and Trust in Older People’s Care Homes

We Care Group, a leading provider of high-quality care for older people, is thrilled to announce a new partnership with Doctify, a pioneering platform that captures and shares verified feedback from residents, their families, and healthcare professionals. This collaboration marks a significant step forward in promoting trust, transparency, and excellence within We Care Group’s network of care homes. We Care Group is committed to delivering compassionate, person-centred care that meets the diverse needs of the elderly population.

Doctify’s innovative online system enables the collection and dissemination of real-time, verified reviews and feedback. By incorporating this platform, We Care Group aims to foster an environment where the voices of residents and their families are heard and acted upon, ensuring that the highest standards of care and satisfaction are consistently met.

Promoting Trust and Transparency

The partnership with Doctify will enable We Care Group to provide transparent and reliable information about the experiences within its care homes. Residents and their families will have access to honest, unfiltered feedback, aiding them in making informed decisions when choosing the right care home. This openness not only builds trust but also highlights We Care Group’s commitment to continuous improvement and excellence in care.

Enhancing Resident Experience

Understanding the needs and preferences of residents is at the heart of We Care Group’s purpose. With Doctify’s feedback system, the organisation can gain deeper insights into the day-to-day experiences of residents and their loved ones. This valuable information will guide We Care Group in making data-driven decisions to enhance the quality of care and enrich the lives of those they serve.

Supporting Care Seekers

Doctify’s platform also serves as a vital resource for individuals seeking care for their loved ones. By providing comprehensive, verified reviews and ratings, Doctify helps care seekers navigate the often overwhelming process of selecting a care home. This guidance ensures that families can find the best possible care environment that meets their specific needs.

Acquiring feedback in this approach is also a fundamental requirement of the Care Quality Commission (CQC) helping to make care better by understanding what people say about the quality of care they get from services like care homes.

Bernie Suresparan, CEO of We Care Group, expressed his enthusiasm about the partnership:

“We are delighted to be the first care home group in the north of the country to join forces with Doctify to further our commitment to transparency, trust, and excellence in care. By leveraging Doctify’s cutting-edge feedback platform, we can truly understand the needs and experiences of our residents and their families.

Bernie emphasises: “This partnership not only reinforces our dedication to providing the best possible care but also empowers care seekers with the information they need to make confident, informed decisions. We look forward to the positive impact this collaboration will bring to our care homes and the communities we serve.”