What’s It Like at an Outstanding Care Home? Southport’s Tudor Bank Sets the Standard for Excellence

Ever wondered what life is like inside an outstanding older people’s care home? At the heart of Southport, one exceptional service is redefining what it means to provide top-tier care. With a consecutive Outstanding rating from the Care Quality Commission (CQC), this exceptional Southport care home is not just meeting standards—it’s setting them. Residents here experience a level of care that goes beyond the ordinary, where personalised attention, compassion, and innovation come together to create a truly remarkable environment. Discover what makes this care home a beacon of excellence in the community.

Tudor Bank Nursing Home, part of We Care Group, was awarded yet another Outstanding rating from the CQC. This prestigious rating recognises the home’s exceptional commitment to providing safe, effective, caring, responsive, and well-led services.

At the heart of Tudor Bank’s success is its distinctive leadership and deeply ingrained culture of “making it happen” for residents. The home’s ethos is focused on pro-active approaches that ensure residents lead meaningful lives. Every member of staff is dedicated to valuing the uniqueness of each person, with no barriers seen in their diverse needs. Instead, the staff work tirelessly to empower residents to live life to the fullest.

Under the exemplary leadership of Home Manager Joshy Abraham, the team at Tudor Bank has fostered an environment where care is not just provided but is truly individualised.

“Receiving this Outstanding rating from the CQC is a proud moment for us all,” said Joshy Abraham.

“Our commitment is to deliver person-centered care that is as unique as each resident. We strive to ensure that everyone who lives here has a voice in the care they receive and that their dignity is always upheld. This achievement reflects the dedication of our staff to go above and beyond for our residents every single day.”

The CQC report highlighted the home’s innovative approach to care. The team at Tudor Bank is continuously seeking ways to improve and deliver even better outcomes for those they support. This relentless drive for excellence has allowed the home to offer care that is both person-centered and dignified, ensuring that residents are supported in making choices and maintaining control over their lives. The policies and systems in place at Tudor Bank ensure that care is delivered in the least restrictive way possible and always in the best interests of the residents.

Tudor Bank’s success is also a reflection of We Care Group’s core values, which are central to everything the organisation does. These values are:

• Family – Creating a supportive and inclusive environment where everyone feels like they are part of the family.
• Honesty – Maintaining open and transparent communication with residents and families, ensuring they are always informed.
• Respect – Ensuring that every individual within the organisation feels valued and respected.

The home’s commitment to these values, combined with its innovative and compassionate care practices, has earned Tudor Bank the highest praise from the CQC and a great reputation locally.

Bernie Suresparan, Chief Executive Officer of We Care Group, shared his enthusiasm for the achievement:

“At We Care Group, we are deeply committed to our values, and Tudor Bank Nursing Home is a shining example of what we strive for across all our services. The Outstanding rating is a testament to the dedication, passion, and innovation of the entire team. They have demonstrated that when we prioritise the uniqueness of each resident and empower them to live life on their terms, truly exceptional care is possible. I couldn’t be prouder of what Joshy and the team have accomplished.”

This Outstanding rating from the CQC underscores Tudor Bank Nursing Home’s unwavering commitment to excellence. By continuously seeking ways to innovate and improve, the home ensures that residents receive the highest standard of care in a supportive and respectful environment. As part of the We Care Group, Tudor Bank will continue to lead the way in delivering compassionate, person-centered care that truly makes a difference in the lives of its residents.

For more information about Tudor Bank Nursing Home, please visit >> www.wecaregroup.co.uk/our-homes/tudor-bank-nursing-home

To read the CQC report for Tudor Bank Nursing Home, please visit >> www.cqc.org.uk/location/1-118357029