Welcome to Daleside Nursing Home

About Daleside

At Daleside Nursing Home you can be assured of excellent standards of care and high-quality facilities in a beautiful tranquil setting.

This 43 bedded nursing home is situated in Bebington, Birkenhead in close range of local amenities and facilities including, shopping areas, eateries and is in short walking distance to Victoria Park and other Historic Landmarks.  Daleside is proud to provide care for those who are no longer able to care for themselves in their own home. We strive to give a friendly, homely atmosphere to our residents making this a home from home.

We aim to provide all levels of care and attention for those who wish to spend their later years in a safe and caring atmosphere. We endeavour to preserve and maintain dignity, individuality and privacy while being sensitive to the ever-changing needs of everyone.  We collaboratively work with the local community, schools and nurseries, and local council services in a multidisciplinary approach to provide and plan a safe and fulfilling placement for our residents, with continued connections to family & friends. Daleside offers both long term and respite care for Nursing and Residential needs.

Daleside Nursing Home is part of a group that runs successful Nursing and Residential Care Homes. The Home is registered and inspected by Care Quality Commission (CQC) to provide care  as follows:

• Physical Disability 
• Caring for adults over 65 years 
• Caring for adults under 65 years 
• People living with Dementia 
• People who require Nursing or Personal care 
• Treatment of disease, disorder or injury 

The maximum number of Residents allowed at any one time is 43.

Daleside Nursing Home aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical / therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.

The home is conveniently located close to shops and benefits from good public transport links.

The home comprises 29 single rooms and seven shared rooms. Residents are invited to personalise their bedrooms by bringing their ornaments, pictures and any other objects of personal significance into the home. Furniture can be brought in by prior arrangement.

All the rooms have handwashing facilities, and there are ample toilet facilities and bathing areas within proximity to all Residents. For those Residents who need help in bathing, we have bathrooms that are easily accessible for staff and Residents.

Specialist equipment, including hoists, grab rails, and aids, has all been provided to maximise our residents’ independence. Doorways that require wheelchair access all have the width of opening needed.
All hot water taps have temperature control and are checked weekly to ensure the right temperature for the comfort and convenience of our Residents.

The home has a garden that allows residents to enjoy the sun when the weather permits.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied.

Management Team

Ria Lilley is the Interim  Home Manager, she has been with us for several years as a Registered Manager in other locations. In November 2024  Ria was promoted to Peripatetic Manager. Ria is very experienced in care home management with over 30 years in the care sector, and is committed to providing a high–quality service. She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Residents’ care or any problems they may be experiencing. Ria is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.

Nurses, Senior Carers and Carers tend to the care of residents.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary need.

Daleside invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include the normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Here at Daleside, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents. We are NAPA (National Activities Provider Association) members, which means each month, we receive a variety of activities and ideas; our activities coordinators can also get trained and develop their skills as well-being coordinators.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40 inch interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise.

In Daleside, we believe in helping enrich the lives of people with dementia to ensure they are happy and fulfilled.