Welcome to Mahogany Care Home

About Mahogany

Mahogany Care Home is a 51-bedded secure care home for younger and older adult Residents and for Residents living with Dementia, providing care and accommodation. Built in 1990, the home is located in the residential area of Newtown, Wigan.

Mahogany Care Home is part of a group that runs successful Nursing and Residential Care Homes. The Home is registered and inspected by Care Quality Commission (CQC) to provide outstanding care as follows:

• People living with Physical Disability
• Caring for adults over 65 years
• Caring for adults under 65 years
• People living with Dementia
• People who require Nursing or Personal care
• Treatment of disease, disorder or injury

The maximum number of Residents allowed at any one time is 51.

Mahogany Care Home aims to continually provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality and privacy of all residents and in so doing will be sensitive to the residents’ ever-changing needs. Such needs may be medical / therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest initiatives and developments in Care Practices as may be laid down in appropriate legislation, regulations and Care Standards.

Mahogany Care Home is a 51-bedded secure care home for younger and older adult Residents and for Residents living with Dementia, providing care and accommodation. Built-in 1990, the home is located in the residential area of Newtown.

Mahogany Care Home is a purpose-built single storey home, making it ideal for people with impaired mobility. The Home specialises in providing 24-hour nursing, dementia and respite care for younger and older adults. The home provides accommodation of 47 single rooms, and 2 double rooms of which 49 are en-suite. There are two large open plan lounges, which offers both ample seating and a view of our large courtyard garden.

The main dining room lounge is a bright, large and airy space, which is tastefully decorated and furnished to create a feel of dining at home. This has direct access to the kitchen allowing Residents to request drinks and snacks in between regular meals.

Alternatively, our Residents have the comfort to interact or watch television whilst they have their meals in the open plan dining and lounge areas. Our Residents also have the comfort of enjoying afternoon tea in the conservatory.

Our corridors are filled with sensory pictures with Memory Lane photos, reading corners and other interesting features to help our Residents living with Dementia to stay stimulated.

The bedrooms are equipped with a nurse call system, smoke detector and T.V points in all rooms. Residents wishing to have their own telephone or TV will need to make their own arrangements.

There are ample toilets facilities and bathing areas provided, within close proximity to all Residents.

For those Residents who need help in bathing, we have bathrooms that are easily accessible by staff and Residents.

Specialist equipment, which includes a hoist, grab rails and aids, have all been provided to maximise the independence of our Residents. Doorways that require wheelchair access all have the required opening width. Registered Nurses are on duty 24 hours a day to ensure continuing high-quality care, and they are assisted by trained Care Assistants to ensure that personalised care and attention is provided to each Resident to maintain their dignity, self-respect and esteem.

We pay particular attention to detail in order to make the home a safe environment for our Residents, including those who may wish to walk with a purpose. We have installed a touch-tone keypad on the main exit out of the building in order to ensure the safety and protection of all our Residents. In addition, we have installed CCTV in communal areas and access points.

Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied.

Management Team

Jessy Mary Gaskell is the registered manager for Mahogany in Wigan. She has extensive experience in the sector and her background is as a military nurse. Jessy’s call has been to help others since a tender age that is why she served in the military and raise to become a Captain, a rank that she still retains. Her leadership skill and friendliness make her the right fit for any leadership role, now as Mahagony Manager, she has been able to flip the home and improve the rating and standards of care.

The Home Manager is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Residents’ care or any problems they may be experiencing. The Home Manager is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.

The Deputy Manager supports this role and takes charge in the absence of the Manager. Senior Carers and Carers tend to the care of residents.

Care Team

Mahogany Care Home has 65 members of staff: 32 of whom are directly involved with nursing and providing care for the Residents and between them have many years of care experience within Mahogany. Of the 27 Care staff, over 55% hold an NVQ level 2 or above in Health and Social Care.

Support Team

The Admin and Head Office team are responsible for dealing with fees and clients’ personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary need.

Mahogany invests in a wide range of training for all our staff members, not only do we complete the mandatory training, we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.

Here at Mahogany, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents. Each Home is a NAPA (National Activities Provider Association) member, which means each month, we receive a variety of activities and ideas; our activities coordinators can also get trained and develop their skills as well-being coordinators.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch). 

Besides the wide range of sensory stimulation and activities, each Home has a 40 inch interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise. 

In Mahogany, we believe in helping enrich the lives of people with dementia to ensure they are happy and fulfilled.